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Privacy policy

Natural Elements Skincare is committed to protecting your online privacy and working within the guidelines set out in the current Data Protection Act's principles. Our Privacy Statement aims to disclose what information is being logged about Natural Elements web users, how this information is used and how this information can be removed/amended.

Web Sites Covered by this Statement

This Privacy Statement covers the collection and use of data on the www.naturalelementsskincare.com web site in the United Kingdom. This Statement does not apply to any of the sites, which can be linked to (e.g. our suppliers/customers web sites) from this web site.

Information Collected

We may ask you to voluntarily supply us with personal information, such as your name, company and e-mail address, on our contact forms for the purpose of correspondence.

At the point of collecting your information, we will offer you the choice as to whether you want to receive further communications about special offers, product information or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose.

In addition, we may collect personal data from your IP address (Internet Protocol addresses of computers) and "cookies", which are logged as a standard method of reporting to statically find out which parts of our web site are visited and how long visitors spend there. We do not log IP addresses to personally identifiable information.

Cookies were originally designed to help a web site distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. It is possible to set your browser to inform you when a cookie is being placed so that you have the opportunity to decide whether to accept the cookie.

Information Use

Natural Elements will use your information, together with other information for administration, customer services, marketing and profiling your preferences. We may keep your information for a reasonable period to contact you about our services. We may share your information with organisations that are our business partners. We or they may contact you by mail, telephone, fax or e-mail to let you know about goods, services and promotions that may be of interest.

Security

Wherever your personal information may be held with Natural Elements Skincare. we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorised access or disclosure. Whilst we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as practicable.

To Unsubscribe

If at any time you no longer wish to be contacted in this way, please e-mail sales@naturalelementsskincare.com.

All e-mail offers that you will receive from Natural Elements Skincare will tell you how to decline further e-mail offers. We will then make reasonable efforts to amend your details as soon as practicable.

To Amend Your Information

Natural Elements seeks to ensure that your information and preferences are accurate and complete. If there have been any changes to your contact details, please advise us by emailing sales@naturalelementsskincare.com. We will then make reasonable efforts to incorporate the changes in your personal information that we hold as soon as practicable.

Requesting a Copy of Your Personal Data

You have the right to ask for a copy of your information (for which we charge a small administration fee) and to correct any inaccuracies.

If you would like to see a copy of your Personal Data, please request this by emailing sales@naturalelementsskincare.com.

Natural Elements Privacy Statement is subject to change at any time and without notice.


Mobile Message Service Terms and Conditions

The natural elements skin care mobile message service (the "Service") is operated by essentially yours ltd (“ natural elements, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides [updates, alerts, and information (e.g., order updates, account alerts, etc.)][ promotions, specials, and other marketing offers (e.g., cart reminders)] from natural elements via text messages through your wireless provider to the mobile number you provided. Message frequency varies. [[If sending in the US or Canada] Text the single keyword command STOP to [insert your sending number][If sending using an alphanumeric sender ID in the UK] Click the unsubscribe link in any text message to cancel at any time. to cancel at any time.] You'll receive a one-time opt-out confirmation text message. If you have subscribed to other natural elements mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.